1) Preliminary Audit

During the Preliminary Audit, surveyors are sent on site to test all the well-aspects of a building considering Well Certification. These include air, water, light and sound quality. Building plans are required in order to establish points of measurement before arriving on site.  The Preliminary Audit sets out the process for testing and sampling for WELL criteria. For this service, we will come to site to complete a series of on-site performance tests as a preliminary audit to verify if the project satisfies the parameters of the WELL Building Standard. Testing is completed according to International Well Building Institute's (IWBI’s) sampling protocols based on the size and typology of the project, and samples are sent to an independent lab for analysis.

2) Reporting and Recommendations 

Following a Preliminary Audit, a report detailing the results is then sent to our client. These results are mirrored against the standards set by the International Well Building Institute (IWBI). If the results of the Well FM process demonstrate that your project meets critical Pre-Condition performance requirements, the project may then consider a WELL approach, Third Party Verification and final Certification. If the project is under performing in any area, our team will identify the cause and recommend the necessary curative action necessary to meet the requirement for Well Certification.

3) Curative Action

Once our client receives a report, it is possible that they will be made aware of certain areas that fall short of the WELL criteria for Well Certification. Once the issues are identified, we can deliver what is necessary to overcome these shortcomings and achieve an internal environment that is ready for the WELL certification process. For example, we have access to an abundance of specific air filtration systems which can be tailored to our client’s unique requirements, be it excess CO2 in meeting rooms or excess VOC content in a printing room.


5) Monitoring and Maintenance

At Well FM, we believe it is not only important to achieve healthy internal environments for all of our clientele, we also believe that it is crucial to both monitor and maintain such high levels of interior wellbeing. When monitoring air quality, we offer sensors that can monitor air temperature, air humidity, PM2.5 levels, CO2 levels and VOC content. These readings are monitored on a continuous basis and, with the assistance of cloud-based technology to communicate our data, these readings are not only very accessible but also their significance is easily interpretable.


4) Certification

Once we are satisfied that all of our client’s WELL shortcomings are addressed and that the necessary Curative Action is complete, we then recommend the certification process. The certification process involves a third party, be it a WELL AP or RESET ASP, to come on site to conduct a number of tests very similar in nature to those conducted during the Preliminary Audit. Once these tests are complete, the relevant analysis of the results can take place before the IWBI can award our client with a WELL Certification.